PDF Issues

It’s that time of the year and everyone wants to print right now! Recently we’ve had a few PDF printing issues. The good news is that they are all easily fixed.

I Tried to Print a PDF But All I Got Were Two Blank Pages!

This is a very common problem and is solved by using Adobe’s print icon at the top of the Adobe window. File – Print does not work (we’re sorry, but it doesn’t matter how many times you try it won’t work). There are other options for activating PDF print icons if they don’t appear

If you move your mouse at the bottom of the screen in firefox these icons will appear.

If you are using chrome they’ll show up on the right.

My PDF Came Out Very Tiny…

Sometimes a previous patron has changed the Adobe’s print settings and selected “Multiples.” This feature has its uses but for most occasions it’s not useful.  In the example below the patron has selected “Multiples” and decided to print nine pages onto one sheet of paper (pages per sheet: custom 3 by 3). If you want to return to one page per sheet, and as a courtesy to others, select “Size.”


I Can’t See Anything In the PDF Print Preview Window

This one had us stumped – so we called Help Desk (thank you Diana) and discovered that if a previous patron had selected Form fields only in the Comments & Forms pull-down menu (and the PDF contained no forms) then the document would be “printed” BLANK in its entirety! Again, this can be a useful feature in certain situations.


Reference librarian at Bank Street College Library.

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One comment on “PDF Issues
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