PDF Downloads

This can be most annoying. You’ve found a great article and now you want to download it and read it… but for some reason all you get is a grey screen and a spinning wheel going around, and around, and around (enough)!
pdf won't open1

Quick Fix

Help is at hand. Click on the downloads button (next to the Google search box). You’ve probably already seen a big green arrow pointing down telling you the PDF has been downloaded. OK, click it and this pop-up window should appear with the much desired PDF. Click the PDF and it should open in Adobe Acrobat Pro (or Reader).

pdf wont open2

Fixing the Problem

This does seem to be a Firefox problem. Once you have a spare minute or two try this for a more permanent solution.


Tools > Options > Applications > scroll down to Portable Document Format (PDF) and select Use Adobe Acrobat in Firefox > Click OK and exit Tools. You shouldn’t have any problems from now on.


Firefox > Preferences > Applications > scroll down to Portable Document Format (PDF) and select Preview in Firefox and that’s it.

Reference librarian at Bank Street College Library.

Tagged with: ,
Posted in News
One comment on “PDF Downloads

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Library on Instagram
LGBTQ+ Visibility Project is up. Go see it in the lobby. The 2017 Josette Frank Award winner Wendelin Van Draanen for "The Secret Life of Lincoln Jones." Participating in the chair selection process for the 4th, 6th & 7th floors. This is our new meditation, prayer, nursing space. ​@katyehbooks talking to the 11/12s about The Truth About Twinkie Pie last spring​. Can't wait to welcome Kat back to Bank Street as our Dorothy Carter Writer-in-Residence this spring! Yay! #tbt Love this shot of Pres. John Niemeyer and his wife reading The Runaway Bunny, taken for Australian Women's Weekly in 1961 #tbt #bankstreetarchives Organizing Irma Black Award submissions! Wall tattoo.